IBM Support

Unable to Remote Desktop to Planning Analytics Cloud Rich Tier from Windows 7 Computer

Troubleshooting


Problem

Users are unable to connect to the IBM Planning Analytics Cloud Rich Tier

Symptom

The following error is encountered: "Your computer can't connect to the remote computer because an error occurred on the remote computer that you want to connect to.  Contact your network administrator for assistance."

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Document Information

Modified date:
20 September 2021

UID

ibm10741789