How To
Summary
Customer was unable to access to Planning Analytics Workspace.
To investigate the issue they also executed <Planning Analytics Workspace installation dir>scripts\Start.ps1 command to start IBM Planning Analytics Workspace Administration tool page.
However, the command interrupted with following exception message in Power shell.
"Exception occurred:
Execution failed with exit code 1
Stopping IBM Planning Analytics Workspace Administration Tool...
Exited."
There are also following messages in separate browsers from Admin page.
"Failed to Fetch Statistics"
and
Validate Configuration window shows
"An error occurred during validation."
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"Planning Analytics local Workspace","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
21 October 2019
UID
ibm10739929