Troubleshooting
Problem
Customer has restored DB2 database and has connected it to Controller Configuration. Administrator launches Controller Configuration, opens 'Database Connections', highlights the new connection and clicks the green tick (test) button.
An error appears.
Symptom

Connection failed.

SQL5035N The connection failed because the database product has been updated and the database needs to be upgraded SQLSTATE=55001
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm10739067