IBM Support

"Can't execute report - Report Engine Failure" error using the Print Record button with Windows Terminal Server and Citrix Metaframe

Troubleshooting


Problem

This technote address an issue when using IBM® Rational® ClearQuest® on Windows Terminal Server or Citrix Metaframe. The error "Can't execute report - Report Engine Failure" occurs when attempting to use the "Print Record" button to print a report.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2002.05.00.042.000","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

118706001

Document Information

Modified date:
29 September 2018

UID

swg21120585