Troubleshooting
Problem
Archive restore fails to import file with message "Cannot find zip file" even if file exists. The file was copied over from archive server to the guardium appliance.
The archive type is SCP.
Symptom
- Archive restore fails.
- You're using SCP method of archive.
- You can see the message "Cannot find zip file" for example in detailed log, or debug, log in aggregation/archive report.
- You also noticed that the file is on the appliance already.
- If you look at the archive server the file is there and the permission of the file is 600
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"archive;restore","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"v9, v9.5, v10.0,v10.1,v10.5,v10.6","Edition":"All","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
25 October 2018
UID
ibm10737375