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PAW error message: Unable to fetch data for content tree ... 401 Unauthorized

Troubleshooting


Problem

In try to open a cube in the "Data" section in PAW result in an error message. This happen not to all of the TM1 cubes.

Error message:

Unable to fetch data for content tree.
Session can not be established for server: <servername>
401 (Unauthorized) {"errorMessage"."","query","/api/v1/Model/Cubes%28%29?$count=true","httpStatusC...."

Screenshot of error message: Unable to fetch ...

Symptom

Not able to open this TM1 cube.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"Planning Analytics Workspace","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All versions of Planning Analytics Workspace (PAW)","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm10733265