Troubleshooting
Problem
User is trying to work in Planning Analytics for Excel however the task pane doesn't open after signing in successfully to the PA instance.
Symptom
- User will launch Excel and connect to his PA cloud server in Planning Analytics for Excel.
- Sign in page will show up and the user will sign in successfully.
- After connecting, the task pane section will not launch.
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Document Information
Modified date:
20 September 2021
UID
ibm10733082