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APM agent is not connecting to APM server

Troubleshooting


Problem

The APM agent is unable to connect to the APM server, even after upgrading the agent. 

Symptom

The agent just hangs and doesn't connect

5B897F1F.0083-1A:stacktrace.cpp,102,"exit_with_notification") FATAL ERROR: Fatal error (11) detected.  Shutdown initiated.

(5B897F1F.0084-1B:signalmanager.cpp,486,"managerThread") Termination signal received.  Exiting...

 

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"Component":"","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Versions","Edition":"All editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
10 September 2018

UID

ibm10731023