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The predefined MS_Offline situation with predefined PrimeShift situation defined in UNTIL clause is not working as expected

Troubleshooting


Problem

The MS_Offline situation with the PrimeShift situation defined in UNTIL clause (with Another situation is TRUE option) is not working as expected. Both the MS_Offline and PrimeShift situations are predefined situations packaged with IBM Tivoli Monitoring

Basically, the requirement is to prevent triggering MS_Offline situation during weekend maintenance window. 

Symptom

The MS_Offline situation is not working as expected and the MS_Offline situation is still triggering even though it is controlled by the PrimeShift situation during maintenance window

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"All Editions","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]

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Document Information

Modified date:
10 July 2024

UID

ibm10729961