IBM Support

IT49799: NO FILES IN FILEGATEWAY SEARCH LISTED FOR A TIMEFRAME CONNECTED TO US DST CHANGE

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APAR status

  • Closed as program error.

Error description

  • On March,8 customer had a maintenance window from 0:30am to
    2:00am.
    After the maintenance window was over they tried to check if
    files get processed by filegateway.
    They searched for files at this time but did not get any search
    results back.
    After 3:00am they observed that they now can see the files even
    processed between 2:00am and 3:00am.
    Please note the time used here is GMT because customer's env is
    located in UK.
    
    They made further investigations and found for Mar,8:
    -When searching in the FGUI for files between 0030 and 0300, the
    files (from 0200-0259) are shown.
    -When searching in the FGUI for files between 0030 and 0259, no
    files are shown (there should be files from 0200-0259)
    
    They put the filegateway.log file to debug log-level and did the
    following:
    
    1) They searched in filegateway for files processed between
    0030-0259:
    [2026-03-11 11:28:09.913] DEBUG FGApiImpl - searchFgArrivedFile
    the document that came from the client <?xml version="1.0"
    encoding="UTF-8"?>
    <searchFgArrivedFile>
    <FgSearch ArrivedFileDateFrom="2026-03-08T00:30:00-05:00"
    ArrivedFileDateTo="2026-03-08T02:59:00-04:00" SearchType="0"
    SortDir="DESC" SortOrderBy="Createts"/>
    </searchFgArrivedFile>
    
    #FG converts that to search for 0030-0159!!!
    [2026-03-11 11:28:09.913] DEBUG
    ArrivedFileSearchExecutor.doSearch : query string: WHERE (
    FG_ARRIVEDFILE.CREATETS >= '20260308003000' AND
    FG_ARRIVEDFILE.CREATETS <= '20260308015900' ) ORDER BY
    FG_ARRIVEDFILE.CREATETS DESC
    [2026-03-11 11:28:09.925] DEBUG
    ArrivedFileSearchExecutor.getTotalRecordsInFgArrivedFile()
    executing [select count(*) from FG_ARRIVEDFILE WHERE (
    FG_ARRIVEDFILE.CREATETS >= '20260308003000' AND
    FG_ARRIVEDFILE.CREATETS <= '20260308015900' )]
    
    and they no files back as search result because at 1:59 there
    was still the maintenance window.
    
    2) when they search for for files processed between 0030-0300,
    the correct sql query is used, i.e.
    [select count(*) from FG_ARRIVEDFILE WHERE (
    FG_ARRIVEDFILE.CREATETS >= '20260308003000' AND
    FG_ARRIVEDFILE.CREATETS <= '20260308030000' )]
    and they get back the correct result of processed files between
    2:00 and 3:00
    
    This only occurred on Mar,8 at 2:00am GMT.
    Mar,8 2:00am --> 3:00am was the change of daylight saving time
    in the US - even if this environment is in the UK and uses GMT,
    the daylight saving time change in the US seemed to have an
    impact on this system.
    

Local fix

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    In IBM Sterling B2B Integrator, FileGateway searches may not
    return files for date ranges that include a United States
    Daylight Saving Time transition. As a result, expected files are
    
    not listed in search results even though they exist within the
    specified timeframe.
    
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    Updated FileGateway search processing to correctly handle dates
    during United States Daylight Saving Time transitions. Both XAPI
    
    XML processing and SQL query generation now use the correct date
    
    values when searching for files.
    
    
    Delivered in:
    6020103
    
    All future Fix Packs can be found in the Release Timeline Matrix
    
    - https://www.ibm.com/support/pages/node/6194265
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT49799

  • Reported component name

    STR FILE GATEWA

  • Reported component ID

    5725D0700

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2026-08-07

  • Closed date

    2026-10-14

  • Last modified date

    2026-10-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR FILE GATEWA

  • Fixed component ID

    5725D0700

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS4TGX","label":"Sterling File Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Document Information

Modified date:
14 October 2026