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Error 404: java.io.FileNotFoundException: SRVE0190E: File not found: /cgi-bin/cognos.cgi when accessing Cognos Analytics from Planning Analytics landing page

Troubleshooting


Problem

When clicking the "Reports" tab on the Planning Analytics (PA) homepage to access Cognos Analytics (CA), the following error is thrown:

Error 404: java.io.FileNotFoundException: SRVE0190E: File not found: /cgi-bin/cognos.cgi

Symptom

Unable to access CA:  Error 404: java.io.FileNotFoundException: SRVE0190E: File not found: /cgi-bin/cognos.cgi

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
20 September 2021

UID

ibm10729229