Troubleshooting
Problem
When clicking the "Reports" tab on the Planning Analytics (PA) homepage to access Cognos Analytics (CA), the following error is thrown:
Error 404: java.io.FileNotFoundException: SRVE0190E: File not found: /cgi-bin/cognos.cgi
Symptom
Unable to access CA: Error 404: java.io.FileNotFoundException: SRVE0190E: File not found: /cgi-bin/cognos.cgi
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
20 September 2021
UID
ibm10729229