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Exporting a watsonx Orchestrate agent trace

Question & Answer


Question

How to collect a watsonx Orchestrate agent trace?

Cause

watsonx Orchestrate agent traces can be used to diagnose agent runtime problems, such as errors, unexpected behavior, or performance symptoms.

Answer

There are two options to collect an agent trace:

There are sample steps to collect an agent trace with both options below.

PREPARATION

Before collecting the agent trace with the /v1/agentops-v3/traces/ API, you must prepare by collecting four parameters:

  • Your environment's service instance URL.
    • To get the service instance URL, log into watsonx Orchestrate, click your Profile icon > Settings > API details tab.
  • A valid API key.
    • To get an API key, click your Profile icon > Settings > API details tab, and click the Generate API key button.
  • An access token generated with the API key.

    • IBM Cloud instructions.
      Sample commands:
    • # assign the API key value to the MY_APIKEY variable
      MY_APIKEY=o-HkNvDAAZgc...
      
      #generate the token and assign it to the MY_TOKEN variable
      MY_TOKEN=$(curl -X POST "https://iam.cloud.ibm.com/identity/token" \
      -H "Content-Type: application/x-www-form-urlencoded" \
      -d "grant_type=urn:ibm:params:oauth:grant-type:apikey&apikey=$MY_APIKEY" \
      | jq -r '.access_token')

     

    • AWS instructions.
      Sample commands:
    • # assign the API key value to the MY_APIKEY variable
      MY_APIKEY=azE6dXNy...
      
      # MCSP V1 endpoint example
      # generate the token and assign it to the MY_TOKEN variable
      MY_TOKEN=$(curl --request POST \
      --url https://iam.platform.saas.ibm.com/siusermgr/api/1.0/apikeys/token \
      --header "accept: application/json" \
      --header "content-type: application/json" \
      --data "{ \"apikey\": \"$MY_APIKEY\" }" \
      | jq -r '.token')
      
      # MCSP V2 endpoint example
      # generate the token and assign it to the MY_TOKEN variable
      MY_TOKEN=$(curl --request POST \
      --url https://account-iam.platform.saas.ibm.com/api/2.0/apikeys/token \
      --header "accept: application/json" \
      --header "content-type: application/json" \
      --data "{ \"apikey\": \"$MY_APIKEY\" }" \
      | jq -r '.token')
  • A trace_id value associated with the problem.
    • You can get the trace_id value from the browser developer tool Network tab, testing the agent in debug mode, or from watsonx Orchestrate server traces.
    • Browser developer tool Network tab example: 
      Find a runs call and click the Response tab. 
    • Agent in debug mode example:

 

Sample /v1/agentops-v3/traces/ API commands

AWS EXAMPLE:

curl -X GET "https://api.dl.watson-orchestrate.ibm.com/instances/20250501-1835-xxx \
/v1/agentops-v3/traces/a5f8875b1d9e4de96311a3718c6751c6" \
-H "Authorization: Bearer ${MY_TOKEN}" > trace.json

 

IBM Cloud EXAMPLE:

curl -X GET "https://api.us-south.watson-orchestrate.cloud.ibm.com/instances/3531942d-5da5-xxx \ 
/v1/agentops-v3/traces/a5f8875b1d9e4de96311a3718c6751c6" \
-H "Authorization: Bearer ${MY_TOKEN}" > trace.json

 

where:

  • https://api.dl.watson-orchestrate.ibm.com/instances/20250501-1835-xxx is the service instance URL on AWS;
  • https://api.us-south.watson-orchestrate.cloud.ibm.com/instances/3531942d-5da5-xxx is the service instance URL on IBM Cloud;
  • a5f8875b1d9e4de96311a3718c6751c6 is the trace_id value
  • MY_TOKEN is the authorization token you generated in the preparation steps.
  • trace.json is the output file, which has the agent trace.

 

Sample ADK command

NOTE: the minimum ADK version requirement is ADK 2.13.

orchestrate observability traces export --trace-id a5f8875b1d9e4de96311a3718c6751c6 -o trace.json

where:

  • a5f8875b1d9e4de96311a3718c6751c6 is the trace_id value
  • trace.json is the output file, which has the agent trace.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSAVQO","label":"IBM watsonx Orchestrate"},"Component":["Project Office\/Provisioning"],"ARM Category":[{"code":"a8m3p000000oLsqAAE","label":"Project Office\/Provisioning"}],"ARM Case Number":"TS021927608","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWJOA","label":"IBM watsonx Orchestrate - Private Programs"},"Component":["Project Office\/Provisioning"],"ARM Category":[{"code":"a8m3p000000oLsqAAE","label":"Project Office\/Provisioning"}],"ARM Case Number":"TS021927608","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Document Information

Modified date:
20 July 2026

UID

ibm17279854