IBM Support

IBM® Engineering Requirements Management DOORS® and DOORS Web Access 9.7.2.12

Download


Downloadable File

File linkFile sizeFile description
   
   
   
   
   

Abstract

IBM® Engineering Requirements Management DOORS® and DOORS Web Access version 9.7.2.12 is made generally available.

Download Description

Table of Contents
SectionsDescription
The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.
The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.
The Prerequisites section provides important information to review prior to the installation of this release.
The Download package section provides the direct link to obtain the download package for installation in your environment.
The Installation instructions section provides the installation instructions necessary to apply this release into your environment.
The Known side effects section contains a link to the known problems (open defects) identified at the time of this release.

Supporting Documentation
DocumentDescription
Click to review the detailed system requirements information for a complete list of hardware requirements, supported operating systems, prerequisites and optional supported software, with component-level details and operating system restrictions.
IBM Documentation that was previously known as IBM Knowledge Center provides an entry point to product documentation. You can view, browse, and search online information related to the product.
Click to review a complete list of the defects (Known Issues) resolved in this release including a list of resolved defects for the entire version family.
Find technical developer content and resources.

Prerequisites

Prerequisites include:
  • The DOORS Fixpack 9.7.2.12 and later versions contain dependency of 64-bit Microsoft Visual C++ Redistributable for Microsoft Visual Studio 2022, which is Visual C++ v14 Redistributable, for DOORS Server and DOORS Client. Visual Studio 2022 redistributable libraries are included in the installation package and no separate installation is required.
  • The DOORS 9.7.2.12 client application requires the Microsoft® WebView2 Runtime to use the EdgeView related controls and DXL perms. The Microsoft® WebView2 Runtime is already a part of the Windows 11 operating system and the Windows 10 operating system with the latest service pack. If required, you can download the Microsoft® WebView2 Runtime from the Microsoft website (The Evergreen Standalone Installer x64 download package is recommended).
  • Upgrading to 9.7.2.12, you must upgrade the IBM Common Licensing to version 9.
  • Review the Version compatibility for IBM® Engineering Requirements Management DOORS® - Web Access, interoperation server, IBM® Engineering Requirements Management DOORS® database server and client document prior to installation to ensure the client and server compatibility requirements are met in your environment.

Back to top

Installation Instructions

Review the Installing section of the IBM Documentation for details.
  • DOORS server is supported on Linux and Windows both and Client is supported on Windows only.
    • DOORS 9.7.2.12 Server is supported on 64-bit Linux and Microsoft® Windows platforms.
    • DOORS 9.7.2.12 Client is supported on 64-bit Microsoft® Windows only.
  • The DOORS Web Access 9.7.2.12 server is only supported on 64-bit Microsoft® Windows and Linux.
  • If you plan to configure local help, see Help content configuration.
  • At the start of the DOORS for Windows installation, you might see a blue "Windows protected your PC" Microsoft Defender SmartScreen warning. It's a standard Microsoft warning that informs that the application is not yet recognized by Microsoft Defender.
    • Click the More Info link. You will see that the Publisher is "International Business Machines Corporation".
    • Click Run anyway. The DOORS 9.7.2.12 installation then starts as normal.

Back to top

Download Package

The following sections provide detailed information related to this release.

Click the FC link to obtain the release from Fix Central.

How critical is this fix?

Impact Assessment
ImpactDescription

Corrective

This is a maintenance release. 

Back to top

Problems Solved

Defects resolved
Click the Fix List link in the table of contents above to review a list of the problems solved in this release.

Known Side Effects

Review the following technotes for details regarding known issues:
TechnoteDescription
7277522LQE has 404 skipped resources even after the rebase and reindexing the DOORS Data Provider

 

Known Issues

To review and subscribe to the known issues see the following:

Back to top

Change History

What's new
This release includes the following enhancements:
 

  • Upgraded to IBM Semeru Runtime Certified Edition 17.0.17.0 (build 17.0.17+10).

  • Updated DWA default TLS protocol support to TLS 1.2 and TLS 1.3.

  • Migrated to the C++17 standard to leverage modern language features and performance optimizations.

  • Upgraded DWA Spring Security Core from version 2.x to 5.x.

  • Updated the DWA Tomcat Server from version 9.0.109 to 9.0.118.

  • Tomcat upgrader tool added, that is used to upgrade Windows version of DWA Tomcat server to resolve any vulnerability.

  • Upgraded the ActiveMQ Broker from version 5.16.7 to 6.2.6.

  • Updated third-party libraries, including Apache Jena and the Spring MVC Framework, to their latest stable versions.

  • EDG version 7.2 adoption in DOORS.

  • DWA Help application
  • DOORS Help application
    • As a part of technical stack upgrade the help system now uses the embedded Microsoft Edge WebView2 browser, eliminating dependencies on Java and web servers. All help windows display content through the WebView2 browser providing a consistent and modern user experience.
    • When internet connectivity is available, help content is retrieved from IBM Documentation where Context-sensitive help continues to use locally installed HTML files.
    • For air-gapped or offline environments, you must configure the IBM Documentation Offline tool. For instructions, see here. 
    • In version 9.7.2.12 and later, the DOORS client automatically detects offline help configuration and opens the IBM Documentation Offline tool.

Back to top

 

Off

Technical Support

Tab navigation

IBM Software Support Communities

  • Visit the IBM Support Portal to configure your support portal experience and review FAQs, lists of known problems, fixes, and a wealth of important support information.
     
  • Visit the IBM Community to access an online collection of tutorials, sample code, standards, forums, and other resources provided by experts at IBM to assist software developers using IBM tools.
     
  • Visit the Jazz Community if you use an IBM product created using the Jazz platform to interact directly with the Jazz development team and other community members, download product trials and betas, and track development progress.

Helpful Hints For Obtaining Technical Assistance:

Before you contact IBM Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Support.

Back to top

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000L3D6AAK","label":"ERM DOORS"}],"Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.7.2"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYQCV","label":"IBM Engineering Requirements Management DOORS Web Access"},"ARM Category":[{"code":"a8m50000000L3D6AAK","label":"DOORS"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.7.2"}]

Document Information

Modified date:
30 June 2026

UID

ibm17274716

Page Feedback