Troubleshooting
Problem
Trusteer Rapport scans and detects financial malware on your computer. Trusteer Rapport may remove or block the malware from accessing sensitive information. Removing malware can damage the computer and often the malware simply re-installs itself; however, when the malware is blocked it remains on the computer, but no longer poses a threat.
Trusteer Rapport does not replace your antivirus and is not an antivirus solution. It works differently and prevents attacks that your antivirus solution cannot detect or remove. Antivirus and Trusteer Rapport are two complementary security layers and Trusteer recommends using both for maximum protection.
Document Location
Worldwide
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Document Information
Modified date:
18 June 2026
UID
ibm17272063