IBM Support

MustGather: Integration Composer

Troubleshooting


Problem

If you are experiencing any issues with Integration Composer, this MustGather will assist you in collecting the data necessary to diagnose and resolve the issue.

 

Integration Composer pre-requisites:
1. Install IBM Java SDK 80

2. Integration Composer 7.6.1.5 HF2 or later is required. Please contact Maximo IT Support to obtain the hotfix.

3. <TADDM>\dist\sdk\lib\taddm-api-client.jar and <TADDM>\dist\sdk\lib\platform-model.jar files need to be copied to <Integration Composer>\lib folder (for TADDM integration only)

4. If you are using Integration Composer with MAS SaaS:

a) Request information from IBM:
• CA certificate file
• Database Server hostname
• Database Server port
• Database name
• Database credentials

b) Add Database server to hosts file on Integration Composer Server machine

c) Put certificate file in any location on Integration Composer server, e.g C:\Integration Composer\etc

d) Set repository connection information:

In <Integration Composer>\data\properties\fusion.properties set the following parameters:
mxe.db.url=jdbc:db2://<Database Server hostname>:<Database Server port >/<Database name>
mxe.db.user=<Database User ID>
mxe.db.paramers=sslConnection=true;sslVersion=TLSv1.2;sslTrustStoreType=jks;sslTrustStoreLocation=<PATH TO CERTIFICATE FILE>

 

MustGather for Integration Composer diagnostics:

  • Integration Composer version from About dialog
  • Integration Composer Host OS version
  • <Integration Composer>\bin\init.bat or init.sh (depending on OS)
  • <Integration Composer>\data\properties\fusion.properties
  • <Integration Composer>\log\fusion*.*
  • <Integration Composer>\data\properties\provider\iem.properties

Document Location

Worldwide

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Document Information

Modified date:
04 May 2026

UID

ibm17271675