Troubleshooting
Problem
Integration Composer pre-requisites:
1. Install IBM Java SDK 80
2. Integration Composer 7.6.1.5 HF2 or later is required. Please contact Maximo IT Support to obtain the hotfix.
3. <TADDM>\dist\sdk\lib\taddm-api-client.jar and <TADDM>\dist\sdk\lib\platform-model.jar files need to be copied to <Integration Composer>\lib folder (for TADDM integration only)
4. If you are using Integration Composer with MAS SaaS:
a) Request information from IBM:
• CA certificate file
• Database Server hostname
• Database Server port
• Database name
• Database credentials
b) Add Database server to hosts file on Integration Composer Server machine
c) Put certificate file in any location on Integration Composer server, e.g C:\Integration Composer\etc
d) Set repository connection information:
In <Integration Composer>\data\properties\fusion.properties set the following parameters:
mxe.db.url=jdbc:db2://<Database Server hostname>:<Database Server port >/<Database name>
mxe.db.user=<Database User ID>
mxe.db.paramers=sslConnection=true;sslVersion=TLSv1.2;sslTrustStoreType=jks;sslTrustStoreLocation=<PATH TO CERTIFICATE FILE>
MustGather for Integration Composer diagnostics:
- Integration Composer version from About dialog
- Integration Composer Host OS version
- <Integration Composer>\bin\init.bat or init.sh (depending on OS)
- <Integration Composer>\data\properties\fusion.properties
- <Integration Composer>\log\fusion*.*
- <Integration Composer>\data\properties\provider\iem.properties
Document Location
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Document Information
Modified date:
04 May 2026
UID
ibm17271675