IT49330: PROBE FAILURE FOR STORWIZE DEVICE IN IBM STORAGE INSIGHTS.

APAR status

• Closed as program error.

Error description

• In IBM Storage Insights, when a Storwize device is added, the
  probe consistently fails and does not succeed even after
  multiple restart attempts. However, performance monitoring
  continues to operate normally, and performance data is collected
  without any issues.
  
  The failure is caused by a NullPointerException encountered
  during probe execution.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Storwize Devices.      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In IBM Storage Insights, when a Storwize device is added,    *
  * the                                                          *
  * probe consistently fails and does not succeed even after     *
  * multiple restart attempts. However, performance monitoring   *
  * continues to operate normally, and performance data is       *
  * collected                                                    *
  * without any issues.                                          *
  *                                                              *
  * The failure is caused by a NullPointerException encountered  *
  * during probe execution.                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q26   [ 54X-IBM-SI ]
  ( release target 2Q 2026 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels