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How to Resolve the ‘Application Not Found’ Error in TRIRIGA After Migrating from On-Premises to MREF.

Question & Answer


Question

Why do users see an ‘Application Not Found’ error in TRIRIGA after upgrading from version 5.x to 9.1 (MREF), and how can this be resolved?

Answer

This issue occurs because the View Type for triPlatformQuery is set to CUSTOM_APP instead of the required WEB_APP.

To correct this, execute the following SQL query in your environment:

UPDATE T_TRIWEBVIEWMETA
SET TRICOMPONENTTYPELI = 'WEB_APP'
WHERE SYS_PROJECTID = 1
AND triIdTX = 'triPlatformQuery'
AND SYS_OBJECTID > 0;
 

This SQL query changes the component type from CUSTOM_APP to WEB_APP, resolving the ‘Application Not Found’ errors and restoring normal functionality in the TRIRIGA application.

 

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"ARM Category":[{"code":"a8m0z000000br7tAAA","label":"Platform-\u003EReports"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0.0"}]

Document Information

Modified date:
31 March 2026

UID

ibm17268203

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