Question & Answer
Question
Why does ESRI GIS authentication fail when retrieving coordinate data in a TRIRIGA environment despite using valid client_id and client_secret credentials.
Answer
The issue was identified in the Integration Object Geocode Address – Esri – Authentication. Under the Response Map, the Default Action was incorrectly configured. Updating the Default Action to Create (triCreate) resolved the issue. After making this change and validating the credentials in GIS Esri Authentication, the authentication was successful.
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Document Information
Modified date:
31 March 2026
UID
ibm17268192