IBM Support

Clicking "Open in a new window" results in the selected configuration displayed as URL in JRS.

Troubleshooting


Problem

Clicking on the Open in a new window link in a dashboard widget showing a Jazz Reporting Service (JRS) report results in the selected configuration in the report to be displayed as configuration URL rather than name.

Symptom

Steps to reproduce:

  1. Display a dashboard showing a JRS report widget based on the Lifecycle Query Engine scoped to a Configuration data source.
  2. Select a configuration in the widget and run the report from the widget.
  3. Click Open in a new Window. The report is opened in Report Builder in a new browser tab. 

Expected result: the selected configuration name is displayed on top of the report

Actual result: the selected configuration URL is displayed.

Cause

Unknown.

Resolving The Problem

Delete and re-create the affected report.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTU9C","label":"Jazz Reporting Service"},"ARM Category":[{"code":"a8m0z000000CbLvAAK","label":"Jazz Reporting Service-\u003EReport Builder"}],"ARM Case Number":"TS021439909","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.6;7.0.0;7.0.1;7.0.2;7.0.3;7.1.0;7.2.0;7.3.0"}]

Document Information

Modified date:
30 March 2026

UID

ibm17267947