IBM Support

Error initializing project area: CRRRS6254E An error response was received from the Jazz Team Server.

Troubleshooting


Problem

Users encountering the following error while attempting to create a project area in IBM DOORS Next Generation:

Error initializing project area: CRRRS6254E An error response was received from the Jazz Team Server.

Symptom

Error initializing project area: CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.team.cm.components" operation, the user (userid="username") must have one of the following licenses that are installed on the server: IBM Engineering Test Management.Quality Professional-Token, IBM Engineering Requirements Management DOORS Next.Analyst-Token. The server administrator can assign licenses. Current user: https://servername/jts/users/username. Operation: com.ibm.rrs.team.cm.components. CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.team.cm.components" operation, the user (userid="username") must have one of the following licenses that are installed on the server: IBM Engineering Test Management.Quality Professional-Token, IBM Engineering Requirements Management DOORS Next.Analyst-Token. The server administrator can assign licenses. Current user: https://servername/jts/users/username. Operation: com.ibm.rrs.team.cm.components. Caused by: CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.team.cm.components" operation, the user (userid="usernameError initializing project area: CRRRS6254E An error response was received from the Jazz Team Server.") must have one of the following licenses that are installed on the server: IBM Engineering Test Management.Quality Professional-Token, IBM Engineering Requirements Management DOORS Next.Analyst-Token. The server administrator can assign licenses. Current user:https://servername/jts/users/username Operation: com.ibm.rrs.team.cm.components. (com.ibm.rdm.fronting.server.exception.ForbiddenException)

Cause

The person trying to create the project area doesn’t have one of the following license types assigned:

- IBM Engineering Test Management.Quality Professional-Token

- IBM Engineering Requirements Management DOORS Next.Analyst-Token

Resolving The Problem

Please ensure that the user attempting to create the project area has a DNG-Analyst License.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUVLZ","label":"IBM Engineering Requirements Management DOORS Next"},"ARM Category":[{"code":"a8m50000000CjM5AAK","label":"ELM Test Management-\u003ECreate Project Area"}],"ARM Case Number":"TS021437272","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.0;6.0.1;6.0.2;6.0.3;6.0.4;6.0.5;6.0.6;7.0.0;7.0.1;7.0.2;7.0.3;7.1.0;7.2.0;7.3.0"}]

Document Information

Modified date:
28 February 2026

UID

ibm17261979