Troubleshooting
Problem
Users encountering the following error while attempting to create a project area in IBM DOORS Next Generation:
Error initializing project area: CRRRS6254E An error response was received from the Jazz Team Server.
Symptom
Error initializing project area: CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.team.cm.components" operation, the user (userid="username") must have one of the following licenses that are installed on the server: IBM Engineering Test Management.Quality Professional-Token, IBM Engineering Requirements Management DOORS Next.Analyst-Token. The server administrator can assign licenses. Current user: https://servername/jts/users/username. Operation: com.ibm.rrs.team.cm.components. CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.team.cm.components" operation, the user (userid="username") must have one of the following licenses that are installed on the server: IBM Engineering Test Management.Quality Professional-Token, IBM Engineering Requirements Management DOORS Next.Analyst-Token. The server administrator can assign licenses. Current user: https://servername/jts/users/username. Operation: com.ibm.rrs.team.cm.components. Caused by: CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.team.cm.components" operation, the user (userid="usernameError initializing project area: CRRRS6254E An error response was received from the Jazz Team Server.") must have one of the following licenses that are installed on the server: IBM Engineering Test Management.Quality Professional-Token, IBM Engineering Requirements Management DOORS Next.Analyst-Token. The server administrator can assign licenses. Current user:https://servername/jts/users/username Operation: com.ibm.rrs.team.cm.components. (com.ibm.rdm.fronting.server.exception.ForbiddenException)
Cause
The person trying to create the project area doesn’t have one of the following license types assigned:
- IBM Engineering Test Management.Quality Professional-Token
- IBM Engineering Requirements Management DOORS Next.Analyst-Token
Resolving The Problem
Please ensure that the user attempting to create the project area has a DNG-Analyst License.
Document Location
Worldwide
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Document Information
Modified date:
28 February 2026
UID
ibm17261979