IBM Support

PH69687: SOME PORTLET METRICS ARE NOT DISPLAYED IN METRICS APPLICATION

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APAR status

  • Closed as program error.

Error description

  • Portlet counters are not displayed when you configure your PMI
    metrics to use custom statistic set enabling under web
    applications the following counters:
    
    - Response time of a portlet processEvent request
    - Response time of a portlet serveResource request
    - Response time of portlet action
    - Response time of portlet render
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: When using the metrics.ear              *
    *                      application on WebSphere Application    *
    *                      Server, the WebApplication (Portlet)    *
    *                      Prometheus metrics, were not            *
    *                      appearing in the / metrics output.      *
    ****************************************************************
    When the user was accessing the /metrics endpoint from the
    metrics.ear application, the WebApplication (Portlet) Prometheus
    metrics were not appearing in the output.
    

Problem conclusion

  • The fix for this APAR is targeted for inclusion in fix pack
    9.0.5.28 and 8.5.5.30. For more information, see 'Recommended
    Updates for WebSphere Application Server': https://www.ibm.com/
    support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH69687

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2026-01-15

  • Closed date

    2026-02-16

  • Last modified date

    2026-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Document Information

Modified date:
16 February 2026