Troubleshooting
Problem
This guide provides essential steps for collecting data related to Instana Terraform Provider. Before contacting IBM® support for assistance, please review the information below to familiarize yourself with the troubleshooting process.
Resolving The Problem
To explore potential solutions, search for issues, access documentation, or visit support forums, head to the IBM® Support page. If you are aware of the affected component, refer to the relevant MustGather details below:
MustGather Data Collection Requirements for Instana Terraform Provider
Output & files to collect:
- Terraform & Provider Details
- Terraform CLI version (terraform version)
- Instana Terraform Provider version
- Execution Logs & Error Output
- Full error logs from
- Terraform plan
- Terraform apply
- Full error logs from
- Terraform Configuration Files
- Provide all relevant .tf files, excluding secrets or PII:
- Provider block
- Resource blocks
- Data sources
- Modules (if used)
- Variables (variables.tf) and example values (terraform.tfvars, if relevant)
- Provide all relevant .tf files, excluding secrets or PII:
📌 NOTE:
- Redact API tokens, passwords, and sensitive identifiers
- Preserve exact structure and attribute names
- Resource-Specific Scope (If Applicable)
- If the issue occurs only for a specific resource or data source:
- Provide only the related resource block(s)
- Include dependencies (e.g., referenced IDs, data sources)
- If the issue occurs only for a specific resource or data source:
- Reproducibility Details
- Is the issue:
- Consistently reproducible?
- Intermittent?
- Does it occur on:
- Fresh apply?
- Update?
- Destroy?
- Was this configuration working previously?
- Is the issue:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE1JP5","label":"IBM Instana Observability"},"ARM Category":[{"code":"a8mKe000000XZQ5IAO","label":"MustGather"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.281;1.0.282;1.0.283;1.0.284;1.0.285;1.0.286;1.0.287;1.0.288;1.0.289;1.0.290;1.0.291;1.0.292;1.0.293;1.0.294;1.0.295;1.0.296;1.0.297;1.0.298;1.0.299;1.0.300;1.0.301;1.0.302;1.0.303;1.0.304;1.0.305;1.0.306;1.0.307;1.0.308;1.0.309;1.0.310;1.0.311;1.0.312;1.0.313"}]
Was this topic helpful?
Document Information
Modified date:
03 February 2026
UID
ibm17259387