Troubleshooting
Problem
Issues creating a graph cluster using Lifecycle Manager (LCM)
Currently, OpsCenter LCM is blocking proper setup and usage of DSE Graph. Some steps can be taken to fix the problems until changes are made in DSE 5.1.3.
The default serializers in dse.yaml file must be updated to match the following for thegremlin_server settings:
gremlin_server:
maxContentLength: 65536000
maxChunkSize: 4096000
port: 8182
serializers:
- { className: org.apache.tinkerpop.gremlin.driver.ser.GryoMessageSerializerV1d0, config: { ioRegistries: [org.apache.tinkerpop.gremlin.tinkergraph.structure.TinkerIoRegistry], classResolverSupplier: com.datastax.bdp.graph.impl.tinkerpop.io.DseClassResolverProvider }}
- { className: org.apache.tinkerpop.gremlin.driver.ser.GryoLiteMessageSerializerV1d0, config: { ioRegistries: [org.apache.tinkerpop.gremlin.tinkergraph.structure.TinkerIoRegistry], classResolverSupplier: com.datastax.bdp.graph.impl.tinkerpop.io.DseClassResolverProvider }}
- { className: org.apache.tinkerpop.gremlin.driver.ser.GryoMessageSerializerV1d0, config: { serializeResultToString: true }}
- { className: org.apache.tinkerpop.gremlin.driver.ser.GraphSONMessageSerializerGremlinV1d0, config: { ioRegistries: [org.apache.tinkerpop.gremlin.tinkergraph.structure.TinkerIoRegistry] }}
- { className: org.apache.tinkerpop.gremlin.driver.ser.GraphSONMessageSerializerV1d0, config: { ioRegistries: [org.apache.tinkerpop.gremlin.tinkergraph.structure.TinkerIoRegistry] }}
scriptEngines:
gremlin-groovy:
config:
compilerCustomizerProviders:
"org.apache.tinkerpop.gremlin.groovy.jsr223.customizer.ThreadInterruptCustomizerProvider": []
"org.apache.tinkerpop.gremlin.groovy.jsr223.customizer.InterpreterModeCustomizerProvider": []
The rpc_address setting must be set to 0.0.0.0 in the dse.yaml file.LCM does not set the default log level to
INFO. Change the setting in the logback-gremlin-server.xml file found in install_location/resources/graph/conf:
<appender name="SYSTEMLOG" class="ch.qos.logback.core.rolling.RollingFileAppender">
<filter class="ch.qos.logback.classic.filter.ThresholdFilter">
<level>INFO</level>
</filter>
To add the gremlin log reference, insert the following after the SPARK_SERVER_LOGBACK_CONF_FILE reference:
<include file="${GREMLIN_SERVER_LOGBACK_CONF_FILE}"/>
and the following in the root tag definition after the SparkWorkerFileAppender:
<appender-ref ref="GremlinServerFileAppender" />
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCR56","label":"IBM DataStax Enterprise"},"ARM Category":[{"code":"","label":""}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Historical Number
ka06R000000VotDQAS
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Document Information
Modified date:
30 January 2026
UID
ibm17259122