Troubleshooting
Problem
Summary
This article discusses possible causes for why Java utilities are unable to monitor DataStax Enterprise and Apache Cassandra processes.
Symptoms
When attempting to access Java VMs on a node, tools such as jps do not see running DSE processes. For example:
$ jps -l 21228 sun.tools.jps.Jps
In contrast, another system detects the DSE processes as per the following example:
$ jps -l 2307 sun.tools.jps.Jps 9154 com.datastax.bdp.DseModule 9252 org.apache.spark.deploy.worker.DseSparkWorker
Cause
The 2 most common reasons for Java tools not able to detect JVM processes are:
- permission issues
- performance data collection issues
PERMISSIONS
Java processes collect and save data in /tmp/hsperfdata*. If the user running the command such as jps or jstat does not have access to the directory (or /tmp filesystem), then it will fail to detect the JVMs.
COLLECTION ISSUES
If the DSE process does not have permission to write to the /tmp filesystem, performance data collection will fail.
Similarly, data collection could have been disabled which is why the JVM is not detected.
Solution
Follow these steps in order to enable monitoring for Java tools.
Step 1 - Confirm that performance stats collection is not disabled, i.e. confirm that the following JVM option is not included in the startup:
-XX:+PerfDisableSharedMem
If so, you will need to remove this from the startup script (e.g. cassandra-env.sh) and restart DSE.
JVM performance stats collection was disabled from Apache Cassandra 2.2 (CASSANDRA-9242). See FAQ - Why Java performance utilities like jps no longer work in DSE 5.0+ for details.
Step 2 - Confirm that the user running DSE has permissions to the /tmp filesystem. If not, the stats collection will not be able to save performance statistics.
For example, DSE is being run with the user automaton:
$ sudo lsof -i -n | grep LISTEN | grep java java 9154 automaton 418u IPv4 31503 0t0 TCP 127.0.0.1:7199 (LISTEN) java 9154 automaton 419u IPv4 31504 0t0 TCP 127.0.0.1:52784 (LISTEN) java 9154 automaton 427u IPv4 31508 0t0 TCP 10.240.0.65:afs3-fileserver (LISTEN) java 9154 automaton 439u IPv4 31513 0t0 TCP 10.240.0.65:9042 (LISTEN) java 9154 automaton 440u IPv4 31514 0t0 TCP 10.240.0.65:9160 (LISTEN) java 9154 automaton 469u IPv4 41589 0t0 TCP 10.240.0.65:7077 (LISTEN) java 9154 automaton 472u IPv4 41590 0t0 TCP 10.240.0.65:6066 (LISTEN) java 9154 automaton 477u IPv4 41596 0t0 TCP *:7080 (LISTEN) java 9252 automaton 324u IPv4 29510 0t0 TCP *:7081 (LISTEN) java 9252 automaton 344u IPv4 32049 0t0 TCP 10.240.0.65:56397 (LISTEN)
and user automaton has permissions to write to the /tmp filesystem:
$ ls -lhd /tmp drwxrwxrwt 7 root root 4.0K Apr 2 05:45 /tmp
Step 3 - Confirm that the user running the Java tools such as jps has permission to read /tmp/hsperfdata*.
For example:
$ ls -lhd /tmp/hsperfdata_* drwxr-xr-x 2 automaton automaton 4.0K Apr 2 05:41 /tmp/hsperfdata_automaton drwxr-xr-x 2 root root 4.0K Apr 2 05:41 /tmp/hsperfdata_root
Document Location
Worldwide
Historical Number
ka06R000001MXrgQAG
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Document Information
Modified date:
30 January 2026
UID
ibm17259040