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Intermittent 'Finished with Error' & 'max no of 100 conversations exceeded' when importing SAP data from FrameWork Manager

Troubleshooting


Problem

Customer is using the Controller function 'Import from Framework Manager' to import data from a SAP system. Most of the time this works OK. However, sometimes the user opens the batch queue and sees 'Finished with Error'.

To troubleshoot the problem, user launches Cognos BI and tries to manually run the relevant FM report (outside of Controller). An error appears.

Symptom

Batch queue:

image-20180814122856-1

Finished with Error   ...   Import External Data

Error when running Framework Manager report (directly inside Cognos BI):

image-20180814123017-2

XQE-CON-0007
XQE error encountered: XSB-ERR-0001 Connection to SAP BW failed with BAPI error:
RFC Error: SAP_xxxx rc=20 > Connect to SAP gateway failed

ERROR max no of 100 conversations exceeded

 

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm10725875

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