IBM Support

Best practices for connecting drivers to Astra DB

Troubleshooting


Problem

Check the DataStax Support Policy for details about support for drivers with DataStax products.

Upgrading

If possible, you should upgrade to the latest version of your driver. Checking the version compatibility to ensure your driver is compatible with Astra DB:

Load balancing

It is important to ensure that you follow tuning and load balancing recommendations for your driver: 

Third-party drivers

Connecting your application to Astra DB might be more prone to connection issues depending on the driver you choose. Although third-party open-source drivers, such as GoCQL, are supported, DataStax strongly recommends using native Astra drivers or DataStax CQL drivers. Third-party open-source drivers might lack features that harden the driver against IP address changes of the coordinators, which can cause frequent connection issues.

Document Location

Worldwide

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Historical Number

ka0Ui0000000QQjIAM

Document Information

Modified date:
30 January 2026

UID

ibm17258553

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