IBM Support

Spectrum Virtualize/SVC/Storwize systems and FlashSystems strictly enforce supported characters in FQDN or DNS shortname on new code versions

News


Abstract

When using a fully qualified domain name or DNS shortname containing a "_" (underscore) a blank page or http error 400 is displayed, while attempting to launch the management GUI.

Content

The RFC1035 specification for domain names permits the following characters "A-Z,a-z,0-9" and "-" (hyphen).
Since code version 8.1.3.0, this is enforced strictly, additionally this was backported to code versions 7.8.1.8 and 7.6.1.10

If unsupported characters are present in the URL used to launch the management GUI, either a blank page or http error 400 is displayed (depending on the browser that was used).

Local name resolution is also affected.
eg. using an /etc/hosts file with a hostname containing an unsupported character.

An example of a URL that will NOT successfully open the configuration GUI after upgrade to an affected version would be:

https://v7000_system_01.example.com/

An example of a URL that will successfully open the configuration GUI after upgrade to an affected version would be:

https://v7000-system-01.example.com/

Work around

Use the IP address to navigate to the SVC/Storwize GUI.
Alternatively, change the FQDN or DNS shortname assigned by the network infrastructure, so that it conforms to RFC1035

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STPVGU","label":"SAN Volume Controller"},"Component":"GUI","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.2;8.1.3;7.8.1.8+;7.6.1.10+","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STHGUJ","label":"IBM Storwize V5000"},"Component":"GUI","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.2;8.1.3;7.8.1.8+;7.6.1.10+","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"ST3FR7","label":"IBM Storwize V7000"},"Component":"GUI","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.2;8.1.3;7.8.1.8+;7.6.1.10+","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS4S7L","label":"IBM Spectrum Virtualize Software"},"Component":"GUI","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.2;8.1.3;7.8.1.8+;7.6.1.10+","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"STKMQV","label":"IBM FlashSystem V9000"},"Component":"GUI","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.2;8.1.3;7.8.1.8+;7.6.1.10+","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STSLR9","label":"IBM FlashSystem 9x00"},"Component":"GUI","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.2.0","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STKMQB","label":"IBM FlashSystem 900"},"ARM Category":[{"code":"a8m0z000000bqHmAAI","label":"CCL->Firmware"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.5.2;1.6.1","Line of Business":{"code":"LOB26","label":"Storage"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"STKMQV","label":"IBM FlashSystem V9000"},"ARM Category":[{"code":"a8m0z000000bqHmAAI","label":"CCL->Firmware"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.5.2;1.6.1","Line of Business":{"code":"LOB26","label":"Storage"}}]

Product Synonym

Spectrum Virtualize;SAN Volume Controller;SVC;Storwize

Document Information

Modified date:
28 March 2023

UID

ibm10725751