Troubleshooting
Problem
To provide a standardized approach for updating the Project Master configuration on the portal, ensuring accurate project setup, data consistency, and alignment with current onboarding and operational requirements.
Symptom
- Inconsistent Project Master configurations across similar projects.
- Incorrect or incomplete project setup on the portal.
- Delays in project onboarding or go‑live.
- Increased manual intervention to fix configuration issues.
- Errors or discrepancies in reports and dashboards.
- High dependency on individual knowledge rather than a defined process.
Cause
- Lack of a documented and standardized Project Master update process.
- Data entry with insufficient system validations and controls.
- Delayed or missing updates to reflect changing onboarding and operational requirements.
- Insufficient training and high dependency on individual knowledge.
Resolving The Problem
Project Master Configuration
Steps-
Access the IBM Maximo Renewables portal.
Open the Project Master.

Update the Project Master with the basic details.
Please ensure the values entered for AC Capacity (MW) and DC Capacity (MW) are accurate and consistent with the project specifications.
Ensure that the Latitude/Longitude, Address, Location, State, and Country fields are populated correctly as per the available information.

Support Case: If all checks pass but data still does not update in Maximo Renewables Portal, open a support case with IBM, providing details of all diagnostic steps taken.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2026
UID
ibm17257354