IBM Support

Configuring an error exception destination queue for the sequential outbound Maximo queue.

How To


Summary

This configuration will help customers to process outbound messages when the sequence of processed messages is not important. This set up will move failed messages to the exception destination queue to allow the subsequent record to be processed.

Objective

Set up will allow a non-interrupted outbound queue data processing with an additional  attempts to reprocess messages from error queue.

Environment

Maximo 7.6.1 environments running in WebSphere ND. 

Steps

 Creating outbound sqouterr queue in WebSphere.

In WebSphere console navigate to Service Integration >buses> click on buses > destinations > click new >destination type queue> in identifier box type sqouterrbd, provide a description , select a bus member and save configuration. Return to destinations. From the destinations list select sqoutbd and check a radio button for exception destination, type the destination queue name as sqouterrbd  and save the record. Return to the destinations. From the destinations list select sqouterrbd, check radio button for exception destination  and specify an exception destination as sqouterrbd.

Navigate to resources > JMS >  under the cell scope select  new > default messaging provider  and provide a queue  name: sqouterr. For JNDI name type  jms/maximo/int/queues/sqouterr, select bus name and for the queue name select sqouterrbd. Save the record and restart the application server. 

Log in to Maximo.

Navigate to Integration > Add Modify queues click new, in messaging provider and select JMS, then select sqouterr queue. Provide the connection factory name as  jms/maximo/int/intcf  and save the record. Navigate to the system configuration > platform configuration > cron task set up, select jmsqseqconsumer  and create an  new instance providing following configuration parameters, save configuration and enable the crontask. The set up is complete.

Cron task configuration parameters: 

ERRORQUEUE               1 

MESSAGEPROCESSOR    psdi.iface.jms.QueueToDestManagerProcessor

QUEUENAME                 jms/maximo/int/queues/sqouterr

TARGETENABLED      0

Additional Information

Specify cron tasks schedule according to your business requirements.  

Document Location

Worldwide

Operating System

Cross Brand:Linux

N/A

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Historical Number

Product Synonym

Maximo Asset Management

Document Information

Modified date:
29 January 2026

UID

ibm17257340