Question & Answer
Question
I am using AIOps similar tickets feature and have found that the generated tickets are unrelated to the alerts. How do I improve the accuracy of similar tickets?
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE9G0Q","label":"IBM Cloud Pak for AIOps"},"ARM Category":[{"code":"a8m3p000000PC4zAAG","label":"Cloud Pak for AIOps-\u003EAI Manager-\u003EAI Modelling\/Algorithms-\u003ESimilar Incidents"}],"ARM Case Number":"TS020878526","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.12.0"}]
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Product Synonym
CP4AIOps
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Document Information
Modified date:
05 January 2026
UID
ibm17256274