IBM Support

IT48891: SAMPLE PERFORMANCE DATA IS MISSING FOR THE FLASH SYSTEMS.

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APAR status

  • Closed as program error.

Error description

  • The FlashSystems are sending data correctly, all the COS
    payloads are being processed as expected but Storage Insights is
    not processing the data. when looking at the sample data, is
    shows a count of "0". Switching the collection source from Call
    Home to the Data Collector also does not resolve the issue.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users viewing details of monitored      *
    * storage devices                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The FlashSystems are sending data correctly, all the COS     *
    * payloads are being processed as expected but Storage         *
    * Insights is                                                  *
    * not processing the data. when looking at the sample data, is *
    * shows a count of "0". Switching the collection source from   *
    * Call                                                         *
    * Home to the Data Collector also does not resolve the issue.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q26   [ 54X-IBM-SI ]
    ( release target 1Q 2026 / March )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48891

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-12-18

  • Closed date

    2026-02-05

  • Last modified date

    2026-02-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
06 February 2026