Flashes (Alerts)
Abstract
Blue screen of death (BSOD) occurs on Windows endpoints with agent versions 3.12.8 & 3.12.10; it has been observed in a very limited set of cases.
Content
Blue screen of death (BSOD) may occur on Windows endpoints with agent versions 3.12.8 & 3.12.10, in a very limited set of situations.
We suggest avoiding rolling out of agent versions 3.12.8 & 3.12.10 in your current deployment. Please reach out to the QRadar EDR support team for further assistance.
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSOO77","label":"IBM Security QRadar EDR"},"ARM Category":[{"code":"a8m3p000000PCPsAAO","label":"Support"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":""},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSS3Y22","label":"IBM Security QRadar Suite - EDR"},"ARM Category":[{"code":"a8m3p000000hBSUAA2","label":"Agent"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":""},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHPTG3","label":"Quebec Security QRadar Suite - EDR"},"ARM Category":[{"code":"a8m3p000000hBSGAA2","label":"Agent-\u003EInstallation-\u003EWindows"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":""}]
Was this topic helpful?
Document Information
Modified date:
05 December 2025
UID
ibm17253883