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PH68669: THE ACCELERATOR LOADER TERMINATES DUE TO A TIMEOUT CAUSED BY UNAVAILABLE RESOURCES (DSNT501I WITH REASON CODE 00C9008E).

A fix is available

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APAR status

  • Closed as program error.

Error description

  • The DB2 Analytics Accelerator (IDAA) Loader is experiencing
    intermittent timeouts on system table SYSACCELERATEDTABLES.
    Suggestions to overcome the issue by converting
    DSNACCEL.SYSACCEL to a Universal Table Space/UTS) did not
    resolve the issue.
    The issue is accompanied by the following messages:
    - Resource unavailable errors (DSNT501I) with reason code
      00C9008E
    - Timeout errors (DSNT376I) between concurrent IDAA Loader
      processes
    - SQL error -913 (deadlock or timeout) when accessing
      DSNACCEL.SYSTSACT tables.
    
    @IBM support:
    Looking into the logs has identified the following:
    - Application jobs fail due to resource unavailability
    - Multiple loader sessions experience contention when accessing
      the same system tables
    - The Stored Procedures ACCEL_GET_TABLES_INFO /
      ACCEL_GET_TABLES_DETAILS fail with timeout errors.
    
    Additional keywords:
    TS019412491
    GH/.../Customer-Cases/issues/832
    DSNT501I DSNT376I SQL913
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of the Db2 Analytics Accelerator       *
    *                 Loader affected by to a timeout caused       *
    *                 by unavailable resources (DSNT501I           *
    *                 with reason code 00C9008E).                  *
    *                 For details, see information on APAR         *
    *                 PH68669 (Known Issue DT454345)               *
    *                 here: https://ibm.biz/Bdbvcm.                *
    ****************************************************************
    * PROBLEM DESCRIPTION: The DB2 Analytics Accelerator Loader is *
    *                      experiencing intermittent timeouts on   *
    *                      system table SYSACCELERATEDTABLES       *
    *                      accompanied by the following symptoms:  *
    *                      - msg DSNT501I with reason code         *
    *                      00C9008E                                *
    *                      - msg DSNT376I between concurrent       *
    *                      Accelerator Loader processes            *
    *                      - SQL error -913 (deadlock or timeout)  *
    *                      when accessing DSNACCEL.SYSTSACT        *
    *                      tables.                                 *
    ****************************************************************
    * RECOMMENDATION: Apply the PTF for APAR PH68669.              *
    *                 After its installation, the stored procedure *
    *                 build label expected to be seen is:          *
    *                 20250901-1514.                               *
    *                                                              *
    *                 ATTENTION:                                   *
    *                 Prerequisite for activating this PTF:        *
    *                 1. The base package (RELFILES) for main      *
    *                 FMID HAQT710 and platform specific FMID      *
    *                 JAQT711 and/or JAQT712 must have been        *
    *                 applied.                                     *
    *                 2. Activate the stored procedures included   *
    *                 in this PTF by following the steps in the    *
    *                 Installation Guide, Chapter 6:               *
    *                 "Setting up IBM DB2 Analytics Accelerator    *
    *                 for z/OS".                                   *
    *                 Having completed the activation, verify      *
    *                 the configuration by following the steps     *
    *                 in the Installation Guide under              *
    *                 "Verifying the installation of IBM DB2       *
    *                 Analytics Accelerator for z/OS stored        *
    *                 procedures".                                 *
    ****************************************************************
    See Problem Description.
    

Problem conclusion

  • Apply the PTF for APAR PH68669 to upgrade
    your Stored Procedures and avoid the
    issue(s) mentioned above.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH68669

  • Reported component name

    ANYTCS ACCLTR Z

  • Reported component ID

    5697DA700

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-10-24

  • Closed date

    2025-11-26

  • Last modified date

    2025-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UO05997 UO05998 UO05999

Modules/Macros

  • AQT02AAC AQT02ALT AQT02ART AQT02ATB AQT02CAC AQT02CDC AQT02CRT
    AQT02ENQ AQT02FGV AQT02GQD AQT02GQR AQT02GTC AQT02GTI AQT02GTR
    AQT02ISP AQT02LTB AQT02MIG AQT02QED AQT02RAC AQT02RAT AQT02RRT
    AQT02RTB AQT02RTR AQT02STA AQT02SYN AQT02TCO AQT02UCR AQT02USW
    AQT06ALL AQT06COP AQT06CTS AQT06FRF AQT06GAF AQT06PSD AQT06SYT
    AQT06TRN AQTDEF6  AQTENV   AQTGP261 AQTLCABA AQTLFUNC AQTLICI
    AQTLICP  AQTLICZ  AQTLINCL AQTLMAIN AQTLSHMC AQTLSHMH AQTNILIC
    AQTNOTE  AQTSCALL AQTSCI01 AQTSCI02 AQTSFACC AQTSFACT AQTSFCAT
    AQTSFCON AQTSFDBI AQTSFDYN AQTSFEDR AQTSFGTD AQTSFQIT AQTSFRS2
    AQTSFRST AQTSFTRN AQTSFUNL AQTSFZPR AQTSJI00 AQTSJI01 AQTSJI02
    AQTSJI03 AQTSJI04 AQTSJI05 AQTSJL01 AQTSJL02 AQTSJL03 AQTSSCHK
    AQTSSCPY AQTSSLDG AQTSSLSA AQTSXADD AQTSXALT AQTSXCN0 AQTSXCN1
    AQTSXCN2 AQTSXCN3 AQTSXCN4 AQTSXIM0 AQTSXQHI AQTSXSD1 AQTSXTCO
    AQTSXTS0 AQTSXTSL AQTSXTSU AQTTIJSP AQTXM313
    

Fix information

  • Fixed component name

    ANYTCS ACCLTR Z

  • Fixed component ID

    5697DA700

Applicable component levels

  • R710 PSY UO05997

       UP25/11/29 P F511

  • R711 PSY UO05998

       UP25/11/29 P F511

  • R712 PSY UO05999

       UP25/11/29 P F511

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SG19M"},"Platform":[{"code":"PF054","label":"z Systems"}],"Version":"710"}]

Document Information

Modified date:
30 November 2025