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Abstract
This fix pack is a cumulative fix release and addresses some new APARs/Known issues and internally found issues since the release of IBM Jazz for Service Management (JazzSM) v1.1.3.
Prerequisites
This Fix Pack requires IBM Jazz for Service Management (JazzSM) v1.1.3 GA or any greater version GA release
B.1 IBM Installation Manager
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IBM Installation Manager is used to install, uninstall, update, and modify the JazzSM offering.
B.2 IBM WebSphere Application Server
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IBM WebSphere Application Server is required by Jazz for Service Management. Refer to Jazz for Service Management release notes for details of supported versions.
IBM WebSphere SDK Java Technology Edition package is available from WebSphere Application Server and must be installed through Installation Manager pointing "Install" or "Update" option. The IBM WebSphere SDK Java version must be supported by the WebSphere Application Server. Refer to WebSphere Application Server release notes for details of supported versions.
See the following sample of IBM WebSphere Application Server release notes.
- For IBM WebSphere Application Server v8.5.5.7 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24040533
- For IBM WebSphere Application Server v8.5.5.13 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24044501
- For IBM WebSphere Application Server v8.5.5.14 release notes, see https://www.ibm.com/support/docview.wss?uid=ibm10726035
- For IBM WebSphere Application Server v8.5.5.16 release notes, see https://www.ibm.com/support/pages/85516-websphere-application-server-v855-fix-pack-16
- For IBM WebSphere Application Server v8.5.5.17 release notes, see https://www.ibm.com/support/pages/85517-websphere-application-server-v855-fix-pack-17
- For IBM WebSphere Application Server v8.5.5.7 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24040533
- For IBM WebSphere Application Server v8.5.5.13 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24044501
- For IBM WebSphere Application Server v8.5.5.14 release notes, see https://www.ibm.com/support/docview.wss?uid=ibm10726035
- For IBM WebSphere Application Server v8.5.5.16 release notes, see https://www.ibm.com/support/pages/85516-websphere-application-server-v855-fix-pack-16
- For IBM WebSphere Application Server v8.5.5.17 release notes, see https://www.ibm.com/support/pages/85517-websphere-application-server-v855-fix-pack-17
- For IBM WebSphere Application Server v8.5.5.18 release notes, see https://www.ibm.com/support/pages/85518-websphere-application-server-v855-fix-pack-18
- For IBM WebSphere Application Server v8.5.5.19 release notes, see
- For IBM WebSphere Application Server v8.5.5.20 release notes, see
- For IBM WebSphere Application Server v8.5.5.21 release notes, see
- For IBM WebSphere Application Server v8.5.5.22 release notes, see
- For IBM WebSphere Application Server v8.5.5.23 release notes, see
- For IBM WebSphere Application Server v8.5.5.24 release notes, see
https://www.ibm.com/support/pages/85524-websphere-application-server-v85524 (Certified with JazzSM 1.1.3.21)
- For IBM WebSphere Application Server v8.5.5.25 release notes, see
https://www.ibm.com/support/pages/85525-websphere-application-server-v85525 (Certified with JazzSM 1.1.3.22)
- For IBM WebSphere Application Server v8.5.5.26 release notes, see
https://www.ibm.com/support/pages/85526-websphere-application-server-v85526 (Certified with JazzSM 1.1.3.23, JazzSM 1.1.3.24)
- For IBM WebSphere Application Server v8.5.5.27 release notes, see
https://www.ibm.com/support/pages/85527-websphere-application-server-v85527 (Certified with JazzSM 1.1.3.23, JazzSM 1.1.3.25)
- For IBM WebSphere Application Server v8.5.5.28 release notes, see
https://www.ibm.com/support/pages/85528-websphere-application-server-v85528 (Certified with JazzSM 1.1.3.23, JazzSM 1.1.3.26)
- For IBM WebSphere Application Server v9.0.5.1 release notes, see https://www.ibm.com/support/pages/node/886233
- For IBM WebSphere Application Server v9.0.5.3 release notes, see https://www.ibm.com/support/pages/node/5694825
- For IBM WebSphere Application Server v9.0.5.3 release notes, see https://www.ibm.com/support/pages/node/5694825
- For IBM WebSphere Application Server v9.0.5.5 release notes, see https://www.ibm.com/support/pages/9055-websphere-application-server-traditional-version-905-fix-pack-5
- For IBM WebSphere Application Server v9.0.5.10 release notes, see
- For IBM WebSphere Application Server v9.0.5.11 release notes, see
- For IBM WebSphere Application Server v9.0.5.12 release notes, see
- For IBM WebSphere Application Server v9.0.5.14 release notes, see
- For IBM WebSphere Application Server v9.0.5.16 release notes, see
- For IBM WebSphere Application Server v9.0.5.18 release notes, see
https://www.ibm.com/support/pages/90518-websphere-application-server-traditional-version-90518 (Certified with JazzSM 1.1.3.21)
- For IBM WebSphere Application Server v9.0.5.19 release notes, see
https://www.ibm.com/support/pages/90519-websphere-application-server-traditional-version-90519 (Certified with JazzSM 1.1.3.22)
- For IBM WebSphere Application Server v9.0.5.20 release notes, see
- For IBM WebSphere Application Server v9.0.5.21 release notes, see
https://www.ibm.com/support/pages/90521-websphere-application-server-traditional-version-90521 (Certified with JazzSM 1.1.3.23)
- For IBM WebSphere Application Server v9.0.5.22 release notes, see
https://www.ibm.com/support/pages/90522-websphere-application-server-traditional-version-90522 (Certified with JazzSM 1.1.3.24)
- For IBM WebSphere Application Server v9.0.5.23 release notes, see
https://www.ibm.com/support/pages/90523-websphere-application-server-traditional-version-90523 (Certified with JazzSM 1.1.3.25)
- For IBM WebSphere Application Server v9.0.5.25 release notes, see
https://www.ibm.com/support/pages/90525-websphere-application-server-traditional-version-90525 (Certified with JazzSM 1.1.3.26)
Download WebSphere Application Server 8.5.5.28 from https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%2FWebSphere&product=ibm/WebSphere/WebSphere+Application+Server&release=All&platform=All&function=fixId&fixids=8.5.5-WS-WAS-FP028-part1,8.5.5-WS-WAS-FP028-part2,8.5.5-WS-WAS-FP028-part3&includeSupersedes=0&source=fc
To install - unzip all 3 parts into the same directory
8.5.5-WS-WAS-FP028-part1.zip
8.5.5-WS-WAS-FP028-part2.zip
8.5.5-WS-WAS-FP028-part3.zip
8.5.5-WS-WAS-FP028-part1.zip
8.5.5-WS-WAS-FP028-part2.zip
8.5.5-WS-WAS-FP028-part3.zip
Download full traditional WAS 9.0.5.19 (Includes base v9.0.5.1) from https://www.ibm.com/docs/en/noi/1.6.13?topic=ps-components and find by part number G0C85ML
To install - unzip IBM WebSphere Application Server V9.0.5.19
To install - unzip IBM WebSphere Application Server V9.0.5.19
On extract, there should be a base package of was.repo.90501.base.zip
Download WAS 9.0.5.25 from https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%2FWebSphere&product=ibm/WebSphere/WebSphere+Application+Server&release=All&platform=All&function=fixId&fixids=9.0.5-WS-WAS-FP025
To install - unzip WebSphere Application Server (9.0.5.25, All platforms)
9.0.5-WS-WAS-FP025.zip
To install - unzip WebSphere Application Server (9.0.5.25, All platforms)
9.0.5-WS-WAS-FP025.zip
Download Java SDK 8.0.8.50 from
To install - unzip ibm-java-sdk-8.0-8.50-<OS>-installmgr.zip
Refer to the Installation Prerequisites for minimum and maximum requirement details of supported versions.
see https://www.ibm.com/support/knowledgecenter/en/SSEKCU_1.1.3.0/com.ibm.psc.doc/install/psc_c_install_prereqs.html
B.3 IBM DB2 (DB2)
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IBM DB2 is a database server can be used in cluster environments to support load-balancing architecture. Refer to Jazz for Service Management release notes for details of supported versions.
C. Supported browsers & JREs
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For supported JazzSM browsers and JREs, refer to the following link:
D. Supported Operating Systems
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For supported JazzSM browsers and JREs, refer to the following link:
Installation Instructions
The installation of this fix pack is allowed on DASH 3.1.3 (Or CP1 to CP7) or DASH 3.1.3 fixpack1 to fixpack25 or DASH 3.1.3.1 CP1 or DASH 3.1.3.5 CP1 or DASH 3.1.3.6 iFix01
The installation of this patch will back up all patched files before updating them.
The installation of this patch will back up all patched files before updating them.
Important Notes:
1)Go through <PartNumber/FixpackName>.zip/CodeSign_README.txt to verify CodeSigning of a file
2)Please ensure to have below required free space available to upgrade DASH 3.1.3.26
Unix:
<JazzSM Location> = 7GB
<temp location> = 1GB
Windows:
<JazzSM Location> = 8GB
3) This fix pack may overwrite any previously applied test patches. If having any test patches, confirm that they are included in the fix pack before applying.
4) You must run the fix pack as the same user who installed the Jazz for Service Management Base version.
5) If using a High Availability cluster, be sure to apply the patch on all nodes.
6) Ensure to take backup of all IIM folders, WebSphere,JazzSM and JazzSM Profile (in case profile folder created out of JazzSM directory) directories before installing DASH 3.1.3.26 fix pack
Ex: Take the backup of below paths
JazzSM Home: /opt/IBM/JazzSM
WebSphere Home: /opt/IBM/WebSphere/AppServer
JazzSM Profile Home: /opt/IBM/JazzSM/profile
IIM Data Home: /var/ibm/InstallationManager
IIM Home: /opt/IBM/InstallationManager
IIM Shared Home: /opt/IBM/IBMIMShared
7) Limitation with TBSM Datasets : Sometimes, DASH page having Topology and TreeTable widgets pointing to TBSM dataset couldn't save user preferences and wiring throws exceptions on TBSM dataset. But this can be fixed by removing or deleting Topology widget and followed by save and exit the Page. Use a new topology widget with the same old dataset and other widget configurations as before.
1)Go through <PartNumber/FixpackName>.zip/CodeSign_README.txt to verify CodeSigning of a file
2)Please ensure to have below required free space available to upgrade DASH 3.1.3.26
Unix:
<JazzSM Location> = 7GB
<temp location> = 1GB
Windows:
<JazzSM Location> = 8GB
3) This fix pack may overwrite any previously applied test patches. If having any test patches, confirm that they are included in the fix pack before applying.
4) You must run the fix pack as the same user who installed the Jazz for Service Management Base version.
5) If using a High Availability cluster, be sure to apply the patch on all nodes.
6) Ensure to take backup of all IIM folders, WebSphere,JazzSM and JazzSM Profile (in case profile folder created out of JazzSM directory) directories before installing DASH 3.1.3.26 fix pack
Ex: Take the backup of below paths
JazzSM Home: /opt/IBM/JazzSM
WebSphere Home: /opt/IBM/WebSphere/AppServer
JazzSM Profile Home: /opt/IBM/JazzSM/profile
IIM Data Home: /var/ibm/InstallationManager
IIM Home: /opt/IBM/InstallationManager
IIM Shared Home: /opt/IBM/IBMIMShared
7) Limitation with TBSM Datasets : Sometimes, DASH page having Topology and TreeTable widgets pointing to TBSM dataset couldn't save user preferences and wiring throws exceptions on TBSM dataset. But this can be fixed by removing or deleting Topology widget and followed by save and exit the Page. Use a new topology widget with the same old dataset and other widget configurations as before.
To apply DASH v3.1.3.26:
1)Mandatory to set JazzSM profile to use Java 1.8 if not already set
If Java 1.8 is not installed, install through IBM Installation Manager by pointing to WAS installation files repository
ex: Go to WAS installed path and then bin directory (Below are only the examples, please provide proper sdkName)
./managesdk.sh -setCommandDefault -sdkName 1.8_64
./managesdk.sh -setNewProfileDefault -sdkName 1.8_64
./managesdk.sh -enableProfile -profileName JazzSMProfile -sdkname 1.8_64 (Execute this step if profile already installed)
2) Download 1.1.3-TIV-JazzSM-multi-FP026.codesigned.zip from IBM Fixcentral
3) Create a temporary folder (e.g. /tmp/fixpack or C:\fixpack) and unzip the fix pack zip into it.
4) unzip 1.1.3-TIV-JazzSM-multi-FP026.zip in the same fixpack folder
4) Open IBM Installation Manager (IIM) and follow installation process to upgrade DASH to v3.1.3.26
5) After successful upgrade, open command prompt and go to <JazzSM installed path>/ui/bin and run "consolecli.sh/bat Version" and confirm below output shows
./consolecli.sh Version
Dashboard Application Services Hub version:3.1.3.26-202509291355
1)Mandatory to set JazzSM profile to use Java 1.8 if not already set
If Java 1.8 is not installed, install through IBM Installation Manager by pointing to WAS installation files repository
ex: Go to WAS installed path and then bin directory (Below are only the examples, please provide proper sdkName)
./managesdk.sh -setCommandDefault -sdkName 1.8_64
./managesdk.sh -setNewProfileDefault -sdkName 1.8_64
./managesdk.sh -enableProfile -profileName JazzSMProfile -sdkname 1.8_64 (Execute this step if profile already installed)
2) Download 1.1.3-TIV-JazzSM-multi-FP026.codesigned.zip from IBM Fixcentral
3) Create a temporary folder (e.g. /tmp/fixpack or C:\fixpack) and unzip the fix pack zip into it.
4) unzip 1.1.3-TIV-JazzSM-multi-FP026.zip in the same fixpack folder
4) Open IBM Installation Manager (IIM) and follow installation process to upgrade DASH to v3.1.3.26
5) After successful upgrade, open command prompt and go to <JazzSM installed path>/ui/bin and run "consolecli.sh/bat Version" and confirm below output shows
./consolecli.sh Version
Dashboard Application Services Hub version:3.1.3.26-202509291355
Note: 1. Upgrade also can be done using silent response files (/tmp/fixpack/responsefiles)
2. Recommendation is not to use DASH v3.1.3.26 rollback to previous version. Instead, follow uninstall of DASH 3.1.3.26 and install DASH 3.1.3.* version.
2. Recommendation is not to use DASH v3.1.3.26 rollback to previous version. Instead, follow uninstall of DASH 3.1.3.26 and install DASH 3.1.3.* version.
Reference:
For full installation of JazzSM, refer https://www.ibm.com/docs/en/noi/1.6.13?topic=ps-components
Problems Solved
Issues addressed in IBM Jazz for Service Management v3.1.3 Fixpack26:
DT452433 : Unable to run ListHANodes command when db connection takes more than a minute
DT447322 : consolecli.sh commands requiring credentials fail with HTTP 500 when FIPS is enabled in WebSphere
DT444898 : ListHANodes fail when "null" is specified in the "DATA" column of the STORES table in the HA database for creds.dat files.
DT444827 : Change of password validation when executing DASH Consolecli script.
DT450504 : Cookie Security: filter cookie not sent over SSL (/ibm/help/advanced/views.jsp)
DT452435 : Post WAS server started, placing new transformations breaks HA functionality
DT452437 : Ensure timeout string value is restricted to int supported datatype
DT452438 : Update ActiveMQ to version 5.16.8 in JazzSM
DT422114 : Cross-Site Scripting Vulnerability in 'searchWord' Get Parameter on Static DASH Help Page
DT447322 : consolecli.sh commands requiring credentials fail with HTTP 500 when FIPS is enabled in WebSphere
DT444898 : ListHANodes fail when "null" is specified in the "DATA" column of the STORES table in the HA database for creds.dat files.
DT444827 : Change of password validation when executing DASH Consolecli script.
DT450504 : Cookie Security: filter cookie not sent over SSL (/ibm/help/advanced/views.jsp)
DT452435 : Post WAS server started, placing new transformations breaks HA functionality
DT452437 : Ensure timeout string value is restricted to int supported datatype
DT452438 : Update ActiveMQ to version 5.16.8 in JazzSM
DT422114 : Cross-Site Scripting Vulnerability in 'searchWord' Get Parameter on Static DASH Help Page
Enhancements addressed in IBM Jazz for Service Management v3.1.3 Fixpack26:
IRISCART-I-1860 : Added User ID to logging when denied access to a restricted page through xlaunch URL
IRISCART-I-1820 : Added password encryption to consolecli.sh
On
[{"DNLabel":"1.1.3-TIV-JazzSM-multi-FP026","DNDate":"10 Oct 2025","DNLang":"English","DNSize":"263 MB","DNPlat":{"label":"Linux","code":"PF016"},"DNURL":"https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=ibm%7ETivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=1.1.3.0&platform=All&function=fixId&fixids=1.1.3-TIV-JazzSM-multi-FP026&includeRequisites=0&includeSupersedes=0&downloadMethod=http","DNURL_FTP":"","DDURL":null}]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"ARM Category":[{"code":"a8m500000008bsvAAA","label":"DASH"}],"Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"1.1.3"}]
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Document Information
Modified date:
10 October 2025
UID
ibm17247663