IBM Support

IT48603: VERSION MISMATCH BETWEEN IBM INSTALLATION MANAGER AND WINDOWS "PROGRAM AND FEATURES" OUTPUT FOR SERVER LICENSE.

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Direct links to fixes

8.2.1.000-IBM-SPSRV-WindowsX64
8.2.1.000-IBM-SPSRV-Linuxx86_64
8.2.1.000-IBM-SPSRV-Linuxs390x
8.2.1.000-IBM-SPSRV-Linuxppc64le
8.2.1.000-IBM-SPSRV-AIX

 

APAR status

  • Closed as program error.

Error description

  • After installing IBM Storage Protect Server 8.1.27 on Windows
platform,

There is version mismatch between IBM Installation Manager and
Windows "Program and Features" output for

"Server License version".

In case of, IBM Installation Manager "imcl
listInstalledpackages" shows "Server License" version as 8.1.27.


C:\Program Files\IBM\Installation Manager\eclipse\tools>imcl
listInstalledpackages
com.ibm.cic.agent_1.9.2008.20240227_0018
com.tivoli.dsm.gui.offering_8.1.27000.20250527_1128
com.tivoli.dsm.lang_8.1.27.20250611_1246
com.tivoli.dsm.license_8.1.27.20250611_1245
com.tivoli.dsm.server_8.1.27.20250611_1252

On the other hand,  Windows "Program and Features" screen shows
"Server License" version as 8.1.26.

IBM Storage Protect License                        8.1.26.000
IBM Storage Protect Server                          8.1.27.000
IBM Storage Protect Server - Japanese    8.1.27.000



IBM Storage Protect Versions affected:
IBM Storage Protect Server 8.1.27 on Windows platform.


Initial Impact:
Low

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All IBM Storage Protect server users.                        *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* see error description                                        *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • This problem is currently projected to be fixed in level 8.2.1.
Note that this is subject to change at the discretion of IBM.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT48603
    • 

  • Reported component name
    TSM SERVER
    • 

  • Reported component ID
    5698ISMSV
    • 

  • Reported release
    81W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2025-09-29
    • 

  • Closed date
    2026-03-03
    • 

  • Last modified date
    2026-03-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TSM SERVER
    • 

  • Fixed component ID
    5698ISMSV
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 March 2026
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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