IBM Support

How to find the Market VP details

How To


Summary

This document provides step-by-step instructions to locate the Market Vice President (VP) for IBM Technology Sales and outlines the process for handling a reservation extension request after obtaining approval.

Objective

Instructions to Identify the Market Vice President
Important Note: Timely Submission
To avoid last-minute issues due to reservation expiry, create the extension request case at least one week before the current expiry date. This ensures sufficient time for processing and approval.
 
  1. Access the IBM W3 Portal
    Navigate to https://w3.ibm.com/#/ and log in using your IBM credentials.
  2. Access Your Profile
    In the top-right corner of the portal, click on your Profile icon. From the dropdown menu, select Profile again.
  3. Locate the Team
    Section On the right-hand side of the Profile page, locate and click on the Team option.
  4. View the Global Team
    Select the Global Team tab. This will display a comprehensive list of team members, including the full leadership hierarchy.
  5. Identify the Market Vice President
    In the Global Team list, locate the individual with the title "Vice President, Technical Sales, IBM Technology Sales". This is the Market VP.
Post-Approval Process
  1. Attach Approval to CSP Case
    Upon receiving the approval email from the Market VP, attach it to the corresponding CSP case. Ensure that a valid business  justification is included to support the extension request.
  2. Case Escalation
    Submit the CSP case with the approval and justification. The team will escalate the case to the relevant department for review and processing.
 

Document Location

Worldwide

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Document Information

Modified date:
07 November 2025

UID

ibm17244482