IBM Support

IT48478: DATA COLLECTION TASK IS EXPIRING FOR FILE STORAGE SYSTEMS MANAGING LARGE DATA CAPACITY (900+ TB)

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APAR status

  • Closed as program error.

Error description

  • Data collection task is expiring for File Storage Systems
    managing large data capacity around (900 TB) is failing due
    to command execution delays.
    
    The command: /usr/lpp/mmfs/bin/mmlssnapshot filenet -dY
    is taking more than 24 hours to return the required data,
    which prevents the probe from completing successfully.
    
    As a result, data collection for these large file storage
    devices does not complete in a timely manner. The data
    collection duration overlaps the start of the next probe,
    which impacts monitoring and reporting accuracy within
    IBM Storage Insights.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring File Storage Systems   *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Data collection task is expiring for File Storage Systems    *
    * managing large data capacity around (900 TB) is failing due  *
    * to command execution delays.                                 *
    *                                                              *
    * The command: /usr/lpp/mmfs/bin/mmlssnapshot filenet -dY      *
    * is taking more than 24 hours to return the required data,    *
    * which prevents the probe from completing successfully.       *
    *                                                              *
    * As a result, data collection for these large file storage    *
    * devices does not complete in a timely manner. The data       *
    * collection duration overlaps the start of the next probe,    *
    * which impacts monitoring and reporting accuracy within       *
    * IBM Storage Insights.                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 4Q25   [ 54X-IBM-SI ]
    ( release target 4Q 2025 / November )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48478

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-08-27

  • Closed date

    2025-11-07

  • Last modified date

    2025-11-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
08 November 2025