IBM Support

How to display the user name and site information in the Maximo Application Suite Manage?

Question & Answer


Question

In Maximo Application Suite (MAS), the header area of Maximo Manage does not display the logged-in user's name or their default insert site by default. How can you configure the system to show this information in the header for easy visibility? 

Cause

The user interface for Maximo Application Suite Manage, which is based on the IBM Carbon design framework, provides a different user experience than legacy Maximo Asset Management 7.6.x versions. By default, information for the logged-in user is located in the user profile menu, accessible by clicking the profile icon in the upper-right corner of the application header.

To restore the behavior of displaying the user name and site directly in the header, you can use a specific system property. This allows administrators to customize the header for users who are used to seeing this information at all times.

Answer

You can enable this feature by configuring the mxe.webclient.customPageHeader system property. In some configurations, this property is used as a switch to turn the feature on, and then as a variable to hold the text you want to display. Follow these steps to implement the change.

Step-by-step Instructions:

  1. Log in to IBM Maximo Manage with an account that has administrative privileges.

  2. Navigate to the System Properties application by going to System Configuration > Platform Configuration > System Properties.

  3. In the list view, use the filter for the Property Name field to search for mxe.webclient.customPageHeader.

  4. If the property does not exist, you must first create it. Click New Row on the toolbar to add a new property.

  5. Enter the following information for the property and save it:

    • Property Name: mxe.webclient.customPageHeader

    • Description: (Recommended) Enables and defines the custom text in the UI header.

    • Global Value: true

  6. Click Save Property.

  7. After saving, you must apply the change. Find the property again, select its checkbox, and from the Common Actions menu, select Live Refresh. Click OK in the confirmation dialog.

  8. To verify the change, log out of Maximo Manage and log back in. You may also need to clear your browser's cache.

image-20250801193817-1

The user name and default insert site will now appear in the header.
We hope this document is helpful.

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Document Information

Modified date:
01 August 2025

UID

ibm17241359

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