IBM Support

IT48383: PCOMM FTP CLIENT CONFIG FILE FOLDER LOCATION DOES NOT FOLLOW THE PREFERENCES FOLDER PATH OVERRIDE

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APAR status

  • Closed as program error.

Error description

  • The user installed PCOMM using the "All Users Common Application
    Data Folder" option.
    
    Then they used the Preferences Manager (userpm.exe) to point it
    to a custom folder that they want to use to store their config
    files, both for PCOMM and FTP Client.
    
    However, when they launch the FTP Client and do a File > Open to
    access their (*.cfg) files, they noticed that the default
    opening location is not the custom folder that they defined in
    the Preferences Manager. But instead it is pointing to -
    "C:\ProgramData\IBM\Personal Communications\FTP".
    

Local fix

Problem summary

  • While we change the profile directory in preferences, The FTP
    client utility does not match with the updated directory path
    for the "Open/Save as" dialog for config file. Even if we select
    the customize option while installation it is not matching with
    the customized path location.
    
    Steps to recreate the problem:
    
    
    1.Launch FTP client Utility.
    2.File menu -> Open/Save As
    3.Verify the directory path for "Open/Save As" dialog.
    

Problem conclusion

  • The changes are made in PCSFTP to match the profile directory
    path for config file while we perform the "Open/Save as"
    operation in FTP Client utility.
    
    Note: With the latest implementation, the default path for the
    config file for both "open" and "save as" dialogs will now be
    matched to 'profile directory\\FTP'.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48383

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    F00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-07-31

  • Closed date

    2025-09-22

  • Last modified date

    2025-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"F00","Line of Business":{"code":"LOB70","label":"Z TPS"}}]

Document Information

Modified date:
22 September 2025