IBM CICS Development Client Success Team services available

How can you be sure that your IBM CICS Transaction Server environment is running optimally?

• CDS01 - CICS Transaction Server (CICS TS) Health Check
• CDS10 - IBM z/OS® Connect Health Check

Do you want to improve your competitive edge by offering new CICS services?

• CDS02 - Upgrade Planning
• CDS05 - API and z/OS Connect Workshop
• CDS06 - Web Services and APIs
• CDS09 - Event and Policy Processing

Is your goal to maximize your performance and minimize costs?

• CDS04 - Performance Optimization
• CDS08 - Systems Management
• CDS02 - Upgrade Planning

Worried about your CICS security, perhaps to meet standards & regulatory compliance?

• CDS03 - Security and Governance
• CDS02 - Upgrade Planning
• CDS09 - Event and Policy Processing

Need to improve the skills in your team? Ensure the effective transfer of CICS best practices to the next generation.

• CDS05 - Customized Workshops:
  • Mobile, Cloud, Upgrade, CICS and problem determination tools
  • CICS and Java, IBM WebSphere® Liberty and z/OS Connect
  • CICS Web User Interface and IBM Explorer for z/OS

Concerned about the availability of your CICS environment? Improve your service levels and lower your costs.

• CDS08 - Systems Management
• CDS02 - Upgrade Assistance
• CDS11 - CICS Liberty Enablement

Need to unlock and modernize your CICS assets for the API economy?

• CDS06 - Web Services and APIs
• CDS09 - Event and Policy Processing
• CDS02 - Upgrade Assistance

Interested in lowering complexity? Connect CICS with z/OS Connect using the latest technologies.

• CDS07 - Integration and Connectivity
• CDS02 - Upgrade Assistance

Need to respond quickly to new business opportunities?

• CDS09 - Event and Policy Processing
• CDS05 - API and z/OS Connect Workshop

CDS01 - CICS TS Health Check

• A best practice review to ensure that your CICS environment is functioning optimally. We check CICS configuration parameters and values and provide a report recommending performance improvements.

CDS02 - Upgrade Planning and Assistance

• Efficiently update your CICS environment to the latest version and exploit new features, such as mobile, web services, IP connectivity, SAML / Kerberos tokens, CICS Explorer®, event processing, Java and Liberty, and z/OS Connect.

CDS03 - Security & Governance

• Helps to ensure the security and compliance of your CICS assets. In addition to general security consulting, this service provides you with a security and vulnerability risk assessment of your CICS environment.

CDS04 - Performance Optimization

• Get the most out of your CICS environment as improved performance lowers cost. We review CICS SMF records and configurations, then provide tuning recommendations, capacity planning, and scalability guidelines for CICS. CICS trace, CICS Interdependency Analyzer for z/OS (CICS IA) command flow, and Java profiling tools are used to deliver clear application-level recommendations.

CDS05 - Customized Workshops

• We provide architecture, design, integration workshops, and proof of concepts, either online, onsite at your location, or onsite at IBM Hursley. To enable your CICS system or application programmers, various CICS education courses can be customized for your requirements with hands-on lab exercises.

CDS06 - Web services and APIs

• Unlock and reuse your CICS business assets in the connected world. We provide education on CICS web services, including JSON and RESTful APIs, and web enablement using Liberty and z/OS Connect.

CDS07 - Integration & Connectivity

• Connect to and exploit your CICS assets by providing assistance with CICS Transaction Gateway, IBM TXSeries® and z/OS Connect installation and customization, API enablement of your CICS environment, and Apache Kafka integration with CICS.

CDS08 - Systems Management

• Use this service to optimize the manageability of your CICS environment with CICS Explorer and CICSPlex® System Manager.

CDS09 - Event and Policy Processing

• Use this service to integrate your CICS environment into an Event and Policy Processing framework, to allow you to respond quicker to business opportunities and threats, without changing your existing CICS applications.

CDS10 - z/OS Connect Health Check

• A best practice review where we analyze the configuration of z/OS Connect and Liberty server setup, and then provide our recommendations accordingly.

CDS11 - CICS Liberty Enablement

• Modernize your applications using Java and the Liberty server provided with CICS, taking full advantage of your zIIP engines. We can provide education and best practice advice to develop and deploy Java applications in CICS, perhaps starting by configuring two CICS Liberty servers for high availability, deploying standard CICS Java examples using a DevOps pipeline, and configuring JSON Web Token security integrated with your z/OS security manager.