IT48376: CASSANDRA INSTABILITY IS IMPACTING STORAGE INSIGHTS PERFORMANCE AND AVAILABILITY.

APAR status

• Closed as program error.

Error description

• We are currently experiencing intermittent connectivity issues
  and high memory usage in Cassandra, which are impacting the
  overall performance of IBM Storage Insights.
  As a result, users may notice slowness when loading tenants,
  delays in accessing data, or degraded responsiveness within the
  portal.
  Mitigation steps have been taken to help stabilize the service,
  and active monitoring is ongoing.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights users my experience intermittent            *
  * connectivity issues resulting from high memory usage         *
  * in Cassandra, which impacts the overall performance          *
  * of IBM Storage Insights.                                     *
  *                                                              *
  * As a result, users may notice slowness when loading          *
  * pages, delays in accessing data, or degraded                 *
  * responsiveness within the service.                           *
  *                                                              *
  * Mitigation steps have been taken to help stabilize the       *
  * service, and active monitoring is ongoing.                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q25   [ 54X-IBM-SI ]
  ( release target 3Q 2025 / July )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels