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User cannot login to the APIC Cloud Manager in the DR site with the DR user registry after restore

Troubleshooting


Problem

APIC DC/DR setup (v10.0.8.x) with Cloud Pak for Integration (v16.1.0.x) on OpenShift (v4.16.x).
Both DC and DR environments are network isolated, each with its own Keycloak URL.
After restoring DC backup on DR, when accessing the Cloud Manager URL on DR using the common services user registry, it redirects to the DC Keycloak URL. It should redirect to the DR Keycloak URL.
To address this, we logged into Cloud Manager with the Cloud Manager user registry and updated the Keycloak FQDN and client secret and changed it back to the DR Keycloak configuration.

Document Location

Worldwide

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Document Information

Modified date:
31 July 2025

UID

ibm17241096