How to Capture a SAML Trace Using Browser (SAML Tracer Extension)

Steps

1. Install the SAML Tracer Extension

• Open your browser here it’s Google Chrome
• Go to the Chrome Web Store and download any open source: SAML-tracer - Chrome Web Store
• Click “Add to Chrome”.
• In the pop-up, click “Add Extension”.
• Once installed, you’ll see the SAML Tracer icon (a puzzle icon) near the Chrome address bar.

2. Go to the SSO Sign-In Page

• Navigate to your digital workplace’s Single Sign-On (SSO) sign-in page.
• Do not sign in yet.

3. Start the SAML Tracer

• Click the SAML Tracer icon next to the Chrome address bar.
• A separate SAML Tracer window will open and automatically start logging HTTP and SAML traffic.

4. Sign In to Your Digital Workplace

• With the SAML Tracer window still open, go back to the browser and sign in as you normally would.
• The SAML Tracer will capture all the relevant authentication and redirect traffic.

5. Export the SAML Trace

• After the sign-in attempt, go back to the SAML Tracer window.
• Click the Export button in the top toolbar.

6. Set Export Preferences

• When prompted:
  • Check the box for “Mask values” (this hides sensitive information).
  • Then click Export.
• Save the exported .json file to your computer.
• Feel free to remove the SAML tracer

7. Share with Support

• Go back to your support case.
• Attach the exported SAML trace file to the case so the support team can analyze it.