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WAN server Cipher configuration changes introduced in ClearCase 9.1.0.9/10.0.1.4/11.0.0.4 cause HTTPS communication failures with the WAN server on new or upgrade installs

Troubleshooting


Problem

After installing or upgrading the ClearCase Remote Client (CCRC) WAN server to ClearCase 9.1.0.9, https connections to the WAN server fail with the following errors:
  • When using ClearTeam Explorer (CTE):
    • Connecting to https://hostname:portnumber/ccrc displays this error message:
      CRMAP7009: Command "Login" failed: Error: "Unable to connect to server at URL "https://w2022-std-ysq:16443/ccrc"" Error: "javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake"
    • Connecting to https://hostname/ccrc only provides the catch-all "Failed to connect...," message
  • When using a browser
    • Connecting to the https://server/ccrc URL, an “Internal Server Error” is displayed.
    • Connecting to https://server:port/ccrc shows a terminated connection.
Under some conditions, the WAS profile may fail to start.
 

Document Location

Worldwide

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Document Information

Modified date:
19 November 2025

UID

ibm17239600

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