How To
Summary
Environments created from a Custom Request using SKIP-SCHEDULER accounts may require additional support for access-related issues.
Steps
Key Notes:
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If the environment shows David Stacy as the approver, the user must reach out to David Stacy directly for any assistance.
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This applies to any issues, including:
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Accessing the environment
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Missing permissions
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Action for Users:
If you're unable to access your environment and David Stacy is listed as the approver:
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Reach out to David Stacy directly with the environment name and reservation ID.
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Provide a brief description of the issue you're experiencing.
Support Limitation:
TechZone support is limited for environments under SKIP-SCHEDULER flow, and direct contact with the approver is required for resolution.
Document Location
Worldwide
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Document Information
Modified date:
16 July 2025
UID
ibm17239589