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License Service Reporter does not update metric quantities with lower values when synchronizing data from License Metric Tool

Troubleshooting


Problem

License Metric Tool provides the possibility of changing the assignments of components to products. As a result, the initial metric quantity reported for the specific product can change in the future.
 
License Metric Tool can be optionally integrated with License Service Reporter (LSR) and can send data for hybrid products to LSR. For more information, see: Configuring data sources.
 
If the metric quantity drops, the License Service Reporter displays the old (higher) value even if data resynchronisation is executed.

Resolving The Problem

The fix is delivered in License Service Reporter 4.2.18.

Document Location

Worldwide

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Document Information

Modified date:
03 February 2026

UID

ibm17238943