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Displaying Human-Readable Work Item States in IBM DOORS when Integrated with IBM Engineering Workflow Management

Question & Answer


Question

When using IBM Engineering Workflow Management (EWM) as the Requirement Change Record (RCR) provider for IBM Engineering Requirements Management DOORS (DOORS), one encounters the following error:

"Unable to convert RCR CR594 to com.ibm.team.workitem.portfolioEpic.workflow.state.s6"
Is there a way to display the human-readable work item state instead of the id string (for example, com.ibm.team.workitem.portfolioEpic.workflow.state.s6)?

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CiwMAAS","label":"ERM DOORS-\u003ERational Team Concert-\u003EConfiguration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.7.0;9.7.1;9.7.2"}]

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Document Information

Modified date:
09 July 2025

UID

ibm17238723