IBM Support

Getting CM-SYS-5092 when browsing my content on Cognos Analytics based on content store in a Db2 database

Troubleshooting


Problem

When a user has large amounts of data in my content, their profile becomes inaccessible when the content store is based on Db2.

Symptom

Any attempt to access the user's profile leads to following error:
CM-SYS-5092: Content Manager failed while returning the query results. The statement was not processed because a limit such as a memory limit, an SQL limit, or a database limit was reached.. SQLCODE=-101, SQLSTATE=54001, DRIVER=4.23.42

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6YAAS","label":"Install-\u003EContent Manager"}],"ARM Case Number":"TS019602527","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.2.0;11.2.1;11.2.2;11.2.3;11.2.4;12.0.0;12.0.1;12.0.2;12.0.3;12.0.4;12.1.0"},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
15 January 2026

UID

ibm17238380