IBM Support

IT48128: 10.1.16.4 DOCUMENTATION MISSING REQUIREMENT FOR ADVANCED VECTOR EXTENSIONS (AVX) SET FOR THE CPU FOR THE APPLIANCE

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APAR status

  • Closed as documentation error.

Error description

  • Starting with IBM Storage Protect Plus 10.1.16.4, the appliance
    running on VMware requires the Advanced Vector Extensions (AVX)
    set for the CPU.
    Starting with version 10.1.16.4, MongoDB version V5.0 is used
    which requires AVX.
    An upgrade without that feature eventually will complete but the
    
    mongod service will fail to start.
    Documentation needs to reflect that VMware Enhanced vMotion
    Compatibility (EVC) must be enabled with a CPU mode that
    supports Advanced Vector Extensions (AVX).
    
    IBM Storage Protect Plus Versions Affected:
    IBM Storage Protect Plus 10.1.16.4 and later
    
    Additional Keywords: SPP, SPPLUS, TS019195304
    

Local fix

  • Ensure that VMware Enhanced vMotion Compatibility (EVC) is
    enabled with a CPU mode that supports Advanced Vector Extensions
    
    (AVX) then restart the appliance.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.16.3 and later          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in the IBM Documentation for *
    * IBM Spectrum Protect Plus level 10.1.16.                     *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The IBM Documentation for IBM Storage Protect Plus 10.1.16 has
    been updated in the following section:
    "Installing a IBM Spectrum Protect Plus server in a VMware
    environment"
    
    https://www.ibm.com/docs/en/spp/10.1.16?topic=isppava-installing
    -spectrum-protect-plus-as-vmware-virtual-appliance
    
    under "What to do next" by adding the steps how to apply the EVC
    settings.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48128

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1R

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-06-06

  • Closed date

    2025-06-12

  • Last modified date

    2025-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1R","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 June 2025