Troubleshooting
Problem
When you are attempting to update the MaxMind GeoIP database using SSH, the following error occurs:
AES: Datasize not exactly blocksize (16 bytes) at /opt/qradar/lib/Q1/auCrypto.pm line 79, <$fh> line 38.
Symptom
This error occurs when adding the user's credentials for Maxmind GeoIP database retrieval into the QRadar UI. Despite successfully testing the credentials in the lab configuration, the update fails on the live system.
Document Location
Worldwide
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Document Information
Modified date:
13 June 2025
UID
ibm17235075